Radiology Capacity Ripple

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Can your teleradiology company keep up with demand?
 
 Supply versus Demand
 
The demand for teleradiology is reaching an all-time high. Some companies are struggling to keep up with their current customers, let alone bring on new clients. These companies are finding it hard to continue to produce the same quality, timely results they promise. When companies reach their breaking points, patients are the ones that suffer.
 
Jumping Ship
 
A decline in quality has caused many firms to jump ship and search for other firms to help provide the high-quality results they need. Many firms have limited capacity to take on new clients because they only have so many radiologists, and their current radiologists are hitting their capacity for reads.
 
Save Yourself
 
If you are going to change, change early – don’t wait around for bad service. Do your research now to make sure the company you choose will be able to handle your demand in one year, three years, and five years. Find a  provider that has the capacity to take care of your needs before someone else takes that spot.  If you find a company that you like, take advantage of it now because the opportunity might not be there in six months
 
What to Look For

  • Specialization and expertise
  • Radiologist accessibility and capacity
  • Dedicated radiologist
  • Universal access to reports
  • Reputation of the group
  • Shared goals – mission and vision

Does your Teleradiology Company Have Alternative Goals?

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It might be all butterflies and rainbows at the first meeting. They say all the right things and have all the right answers. They can meet all the metrics and promise to deliver the results you need, when you need them. You agree to the terms, sign the contract, and settle in. But is it what it seems, or is there an ulterior motive?

Some teleradiology company are going hosting contracts that give them access and information to your clients. They are starting to target radiology groups that use teleradiology companies that would want to supplement them for the work.

Ask yourself

  • Does your teleradiology company really share your mission and vision?
  • Are they going to help provide the solutions and support your need to reach your goals or are they just trying to reach their goals?
  • Is your teleradiology provider going after on-site contracts like the ones you have with your hospitals?

What to look for

  • Look for a well-established and trusted radiology services partner
  • Do your research – do they have any negative reviews?
  • Consider their existing clients – are there any red flags?
  • Speak to more than one existing client

Just because they say that they are patient-focused and have quality and integrity doesn’t mean they always do. Pay attention to the details and make sure you are truly getting a partner that will be working with you, not against you.