RRLLC WEBSITE PRIVACY NOTICE
May 2026
1010 N 102nd St., Suite 201
Omaha NE 68114

THIS NOTICE GOVERNS PERSONAL INFORMATION COLLECTED THROUGH REAL RADIOLOGY WEBSITES, RECRUITING, CONTRACTING, AND CUSTOMER-FACING INTERACTIONS. PLEASE REVIEW IT CAREFULLY. (If you have any questions about this notice, please contact Charles R. Stevens, CEO, at 303-590-9795.)

1. INTRODUCTION AND SCOPE

Real Radiology, LLC (“Real Radiology,” “we,” “us,” or “our”) is a teleradiology company headquartered at 1010 N 102nd Street, Suite 201, Omaha, Nebraska 68114. This Website Privacy Policy (the “Policy”) describes how we collect, use, share, and protect personal information in connection with our websites, recruiting and contracting activities, customer relationships, and other non-clinical operations.

This Policy does not govern protected health information (“PHI”) that we process in the course of providing radiology interpretation services to our customer facilities. PHI is governed by the Health Insurance Portability and Accountability Act (“HIPAA”) and is addressed in our separate Notice of Privacy Practices, available on our website. If you are a patient whose imaging was interpreted by Real Radiology, please refer to that notice for information about your rights regarding your medical information.

By visiting our websites, submitting information through our online forms, communicating with our recruiters, or otherwise interacting with us, you acknowledge the practices described in this Policy.

2. CATEGORIES OF PERSONAL INFORMATION WE COLLECT

Depending on your relationship with Real Radiology, we may collect the following categories of personal information:

2.1 Contact information

  • Full name, professional title, and credentials
  • Email address (personal and professional)
  • Mobile and landline telephone numbers
  • Mailing address and business address

2.2 Professional and Credentialing Information

  • National Provider Identifier (NPI)
  • State medical licenses, license numbers, and license status
  • Board certifications and subspecialty credentials
  • Curriculum vitae, work history, education, and references
  • DEA registration where applicable
  • Malpractice insurance information and claims history
  • Background check and sanction screening results

2.3 Contracting and Payment Information

  • Federal taxpayer identification (Form W-9 information)
  • Banking information for ACH payment processing
  • Business entity information for entity-form contractors
  • Contract terms, rates, and engagement history

2.4 Website and Device Information

  • Internet Protocol (IP) address
  • Browser type, version, and language
  • Device type, operating system, and screen resolution
  • Pages visited, time spent, and referring URLs
  • Cookies and similar tracking technologies (see Section 7)

2.5 Communications and Engagement Data

  • Information submitted through online forms
  • SMS opt-in records, timestamps, and message history
  • Email correspondence with our recruiters and operations staff
  • Notes and records maintained by our recruiters regarding professional outreach
  • Call recordings, where applicable and disclosed at the time of the call

No protected health information is collected through our websites or in connection with our recruiting, contracting, or customer-relationship activities.

3. SOURCES OF PERSONAL INFORMATION

We collect personal information from the following sources:

3.1 Directly From You

When you complete a form on our website, apply for a contractor opportunity, submit credentialing materials, communicate with our recruiters or operations staff, or otherwise interact with us, we collect the information you provide.

3.2 Publicly Available Professional Registries

In connection with our recruiting activities, we obtain information about licensed medical professionals from publicly available professional registries and databases. These sources include, without limitation, the National Plan and Provider Enumeration System (“NPPES”) maintained by the Centers for Medicare and Medicaid Services, state medical licensing boards, board certification verification services, and similar publicly available resources. The information obtained from these sources is limited to professional information that has been made publicly available by the underlying registry.

3.3 Third-Party Sources

  • Referrals from radiologists, customers, or other professional contacts
  • Sourcing vendors and recruiting partners under written confidentiality terms
  • Background check and credentialing verification services we engage on your behalf
  • Public records and professional networking platforms

3.4 Automated Collection

We and our service providers automatically collect website and device information through cookies, server logs, and similar technologies when you visit our websites.

4. HOW WE USE PERSONAL INFORMATION

We use personal information for the following purposes:

  • Conducting professional outreach to licensed radiologists regarding 1099 independent contractor opportunities
  • Evaluating candidates for engagement and conducting credentialing and onboarding
  • Negotiating, executing, and administering Professional Services Agreements
  • Communicating with engaged contractors regarding scheduling, operational matters, payment, and program updates
  • Managing customer relationships, including sales, contracting, implementation, and ongoing service delivery
  • Operating and securing our websites, portals, and information systems
  • Sending operational, marketing, and recruiting communications through email, telephone, and SMS where consent has been obtained
  • Complying with legal, regulatory, accreditation, and contractual obligations
  • Investigating and responding to security incidents, fraud, and other unlawful activity
  • Defending and prosecuting legal claims
  • Performing analytics to improve our services, recruiting effectiveness, and website experience

5. SMS/TEXT MESSAGING PROGRAM

Real Radiology operates an SMS messaging program for recruiting outreach, candidate engagement, credentialing communications, scheduling, and operational notifications. The program is governed by our separate SMS Terms of Service, which are incorporated into this Policy by reference.

5.1 How Consent Is Obtained

We send SMS messages only to individuals who have provided consent through one or more of the following methods:

  • Submission of a contact, careers, or interest form on a Real Radiology website that includes a clearly disclosed, unchecked SMS consent checkbox
  • Verbal opt-in collected by a Real Radiology recruiter or operations staff member during a telephone conversation, logged with date, time, and the substance of the consent
  • Affirmative reply (e.g., “YES”) to an initial outreach message that identifies Real Radiology, describes the purpose of contact, and discloses opt-out instructions
  • Execution of a Professional Services Agreement or similar engagement document that includes SMS communication consent

5.2 No-Sale and No-Share Clause

Mobile information and consent to receive SMS will not be sold, rented, or shared with any third party or affiliates for marketing or promotional purposes.
This restriction is in addition to the general no-sale commitments described in Section 6 of this Policy.

5.3 One-to-One Consent

Your consent to receive SMS messages from Real Radiology is specific to Real Radiology, LLC and is not transferable to any other party. We do not seek consent on behalf of, or share SMS consent with, any other entity for marketing or promotional purposes.

5.4 Frequency, Cost, and Opt-Out

Message frequency varies based on your engagement with us. Message and data rates may apply; Real Radiology does not charge for messages. You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us through the channels listed in Section 14.

6. HOW WE SHARE PERSONAL INFORMATION

We share personal information only as described below.

6.1 Service Providers

We share personal information with third-party service providers who perform services on our behalf under written agreements that restrict their use of the information to the purposes for which we have engaged them. Categories of service providers include:

  • Information technology hosting, cloud infrastructure, and cybersecurity services
  • Customer relationship management and recruiting platforms
  • Payroll, accounting, tax, and ACH payment processing
  • Credentialing verification, background check, and sanction screening services
  • Malpractice insurance underwriting and administration
  • Document execution and electronic signature services
  • Legal, accounting, and other professional advisors

6.2 Customer Facilities (Contractor Information Only)

For radiologists engaged as Real Radiology contractors, we may share credentialing and professional information with customer facilities solely for the purposes of credentialing, privileging, payer enrollment, and operational continuity. This sharing is limited to the information reasonably necessary for those purposes.

6.3 Legal and Regulatory Disclosures

We may disclose personal information when we have a good-faith belief that disclosure is necessary to (a) comply with applicable law, regulation, court order, subpoena, or other legal process; (b) cooperate with law enforcement or regulatory authorities; (c) protect the rights, property, or safety of Real Radiology, our personnel, our customers, our contractors, or the public; or (d) enforce our contracts or address suspected violations of our policies.

6.4 Business Transactions

If Real Radiology is involved in a merger, acquisition, financing, reorganization, sale of assets, or bankruptcy proceeding, personal information may be transferred as part of that transaction, subject to customary confidentiality protections and the terms of this Policy.

6.5 No Sale of Personal Information

Real Radiology does not sell personal information. We also do not share personal information with third parties or affiliates for cross-context behavioral advertising or other marketing or promotional purposes. This commitment applies to all categories of personal information described in Section 2, including mobile information and SMS consent records.

7. COOKIES AND TRACKING TECHNOLOGIES

Our websites use cookies and similar technologies to operate the site, remember preferences, measure performance, and improve user experience. We use the following categories of cookies:

  • Essential cookies, which are necessary for the website to function
  • Analytics cookies, which help us understand how visitors use our websites
  • Functional cookies, which remember choices you have made

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. We honor recognized browser-level opt-out signals, including Global Privacy Control, where required by applicable law.

8. DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. Specific retention practices include:

  • Contractor engagement records: retained for the duration of the engagement plus the period required by tax, regulatory, and contractual obligations, typically at least seven years
  • Credentialing records: retained in accordance with applicable accreditation and regulatory requirements
  • Customer relationship records: retained for the duration of the relationship plus applicable statute-of-limitations periods
  • SMS consent records: retained for a minimum of four years following the most recent consent or message, consistent with industry standards for telecommunications compliance

Opt-out and STOP requests: retained and honored for a minimum of ten years following receipt, consistent with applicable state law.

  • Website and analytics data: retained for periods consistent with the operational purposes for which they are collected

9. INFORMATION SECURITY

Real Radiology maintains administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. Real Radiology maintains HITRUST certification covering its core operating environment and implements role-based access controls, encryption in transit and at rest where appropriate, multi-factor authentication, security monitoring, and personnel training. No system is impenetrable, however, and we cannot guarantee absolute security.

10. YOUR RIGHTS

Depending on your state of residence and the nature of your relationship with Real Radiology, you may have the rights described below. We honor all valid rights requests in accordance with applicable law and do not discriminate against individuals for exercising their rights.

10.1 General Rights

  • Right to access the personal information we hold about you
  • Right to request correction of inaccurate or incomplete information
  • Right to request deletion of personal information, subject to legal and contractual retention requirements
  • Right to opt out of marketing and recruiting communications, including SMS, email, and telephone outreach
  • Right to withdraw consent where processing is based on consent

10.2 California Residents (CCPA / CPRA)

California residents have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to know the categories and specific pieces of personal information we have collected, the categories of sources, the business or commercial purposes for collection, and the categories of third parties with whom we share personal information. California residents also have the right to limit the use of sensitive personal information, where applicable. We do not sell personal information and have not sold personal information in the preceding twelve months.

10.3 Virginia Residents (VCDPA)

Virginia residents have rights under the Virginia Consumer Data Protection Act, including the rights of access, correction, deletion, portability, and the right to opt out of targeted advertising, sale of personal data, and profiling in furtherance of decisions producing legal or similarly significant effects. Virginia residents also have the right to appeal our denial of a rights request. Opt-out and STOP requests submitted by Virginia residents will be honored for a minimum of ten years.

10.4 Texas Residents (TDPSA)

Texas residents have rights under the Texas Data Privacy and Security Act substantially similar to those described in Section 10.3, including the rights of access, correction, deletion, portability, and opt-out of targeted advertising, sale, and certain profiling. Real Radiology sends SMS to Texas residents only after consent has been obtained through the methods described in Section 5.1.

10.5 Colorado, Connecticut, Utah, and Other State Residents

Residents of Colorado, Connecticut, Utah, and other states with comprehensive consumer privacy laws have rights substantially similar to those described above, as provided by the applicable state statute. We honor all such rights requests in accordance with the law of the requestor’s state of residence.

10.6 How to Exercise Your Rights

You may exercise your rights by contacting us through the channels listed in Section 14. We will respond within the timeframes required by applicable law. We may request information necessary to verify your identity before fulfilling your request. You may also designate an authorized agent to submit a request on your behalf, subject to verification of the agent’s authority.

11. CHILDREN’S PRIVACY

Our websites and services are directed to adult professionals and are not intended for individuals under the age of eighteen. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child in violation of applicable law, we will delete that information promptly.

12. THIRD PARTY LINKS AND SERVICES

Our websites may contain links to third-party websites and services that are not operated by Real Radiology. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing personal information.

13. CHANGES TO THIS POLICY

We may update this Policy from time to time. The effective date at the top of the Policy reflects the date of the most recent revision. Material changes will be communicated through our websites and, where appropriate, through direct notice. Continued use of our websites or services following any change constitutes acknowledgment of the revised Policy.

14. CONTACT INFORMATION

If you have questions about this Policy or wish to exercise your rights, please contact us:

Real Radiology, LLC

Attention: Privacy Officer

1010 N 102nd Street, Suite 201

Omaha, Nebraska 68114

Email: [email protected]

Telephone: (833) 532-7171

This Website Privacy Policy is effective as of May 19, 2026.